Getting Started

New Patients

Everything you need to prepare for your first visit — from verifying insurance to accessing the patient portal.

How It Works

Prepare for Your First Visit

Step 1

Verify Your Insurance

We accept Amerigroup/Wellpoint, First Choice Health, Lifewise, Moda, Molina, Premera, Regence, Washington Apple Health. Contact our benefits specialist Laura to confirm your coverage before your first visit.

Out of network? We provide documentation for potential insurance reimbursement.

Call Laura at 425-503-6739
Step 2

Request an Appointment

Book your appointment online or by phone. Once booked, your new patient forms will be available in the Patient Portal.

Request an Appointment
Step 3

Set Up Your Patient Portal

After scheduling, you'll receive an email from CHARMPHR to create your account. The portal is where you'll access forms, records, and communicate with our office.

We recommend downloading the CHARM PHR app for easy form completion.

Download the CHARM App

Open Patient Portal
Step 4

Complete Your Forms

Fill out all new patient forms at least 48 hours before your first appointment. If forms aren't received on time, your appointment will be rescheduled.

All forms are electronic — no need to print anything.

Open Patient Portal
Step 5

Your Appointment Day

Review consent forms before your visit — they'll be signed electronically. No need to bring any paperwork.

Please arrive on time; if you're more than 10 minutes late, we may need to reschedule. Emergencies may occur and will take priority — we appreciate your understanding.

Cancellation Policy

We value the time set aside for you and your family. We do not double book appointments. If you cannot keep an appointment, we appreciate 48 hours' notice.

Appointments 30 min or less

$50

Missed appointment or late cancellation (less than 48 hours)

Appointments 31 min or more

$100

Missed appointment or late cancellation (less than 48 hours)

Tuesday appointments require cancellation by Friday the week prior.

Ready to Get Started?

Schedule your first appointment and take the first step toward natural, whole-family healthcare.