Getting Started
Welcome, New Patients
Everything you need to prepare for your first visit, from verifying insurance to accessing the patient portal.
How It Works
Prepare for Your First Visit
Verify Your Insurance
We accept Amerigroup/Wellpoint (Pediatrics only), First Choice Health, Healthcare Management Administrators (HMA), Lifewise, Molina (Pediatrics only), Premera, Regence, UnitedHealthcare (Acupuncture only), Washington Apple Health (Pediatrics only). Our office no longer verifies insurance benefits. Please contact your insurance provider directly to confirm your coverage before scheduling.
Out of network? We provide documentation for potential insurance reimbursement.
Request an Appointment
Book your appointment online or by phone. Once booked, your new patient forms will be available in the Patient Portal.
Request an AppointmentSet Up Your Patient Portal
After scheduling, you'll receive an email from CHARMPHR to create your account. The portal is where you'll access forms, records, and communicate with our office.
We recommend downloading the CHARM PHR app for easy form completion.
Download the CHARM App
Complete Your Forms
Fill out all new patient forms at least 48 hours before your first appointment. If forms aren't received on time, your appointment will be rescheduled.
All forms are electronic, so no need to print anything.
Your Appointment Day
Review consent forms before your visit. They'll be signed electronically, so no need to bring any paperwork.
Please arrive on time; if you're more than 10 minutes late, we may need to reschedule. Emergencies may occur and will take priority, and we appreciate your understanding.
Insurance Coverage and Patient Financial Responsibility
Important Notice Regarding Insurance Coverage
Patients are responsible for verifying and confirming their own insurance eligibility, benefits, and coverage prior to each visit. Please be aware that our billing department will no longer be verifying insurance eligibility or confirming coverage on behalf of patients.
We strongly encourage you to contact your insurance provider directly before scheduling or attending your appointment to understand your plan's benefits, coverage limitations, deductibles, copayments, coinsurance, and any referral or authorization requirements.
Tips for Verifying Your Insurance Benefits
When contacting your insurance company, we recommend asking the following questions:
- Naturopathic Medicine: Does my insurance plan include coverage for naturopathic medical services?
- Acupuncture: Does my insurance plan include acupuncture benefits?
- Provider Network: Is Dr. Jennifer Read specifically considered an in-network provider under my insurance plan?
- Out-of-Network Benefits: If Dr. Jennifer Read is not in-network, does my plan offer out-of-network benefits that may help cover the cost of my visits?
- Coverage Details: What are my deductible, copayment, coinsurance, visit limits, and any referral or authorization requirements?
- Service-Specific Coverage: Are there any limitations, exclusions, or restrictions on the specific services I may receive?
Important: Insurance coverage can vary depending on your specific plan, provider network, and the type of service received. We recommend asking your insurance company to verify benefits for both the provider and the specific services you intend to receive.
Patient Financial Responsibility
Patients are financially responsible for all services received that are not covered by their insurance plan. This includes services denied due to eligibility issues, benefit limitations, lack of authorization, out-of-network restrictions, or other coverage exclusions.
Please understand that verification of benefits by your insurance company is not a guarantee of payment. Ultimately, patients are responsible for understanding their insurance coverage and for any balances not paid by their insurance provider.
By scheduling and receiving services with our practice, you acknowledge your responsibility to verify your insurance benefits and understand any potential out-of-pocket costs associated with your care.
Thank you for your understanding and cooperation!
Cancellation Policy
We value the time set aside for you and your family. We do not double book appointments. If you cannot keep an appointment, we appreciate 48 hours' notice.
Appointments 30 min or less
$50
Missed appointment or late cancellation (less than 48 hours)
Appointments 31 min or more
$100
Missed appointment or late cancellation (less than 48 hours)
Tuesday appointments require cancellation by Friday the week prior.
Ready to Get Started?
Schedule your first appointment and take the first step toward natural, whole-family healthcare.